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Travel insurance claims
Discover a seamless and stress-free way to handle your Travel insurance claims. At Royal Sundaram, we prioritize your well-being, and our dedicated claim center is designed to make the process as smooth as possible.
Helpline Details
Give us a call!
(From Monday to Saturday 08:00 to 21:00 and Sunday 08:00 to 17:00)
Prefer written communication? Drop us an email
A step-by-step guide to file a Travel insurance claim
Step 1
Claim intimation
Call 1800 568 9999 or intimate claim online.
Step 2
Claim adjudication
Processing and adjudication of the claim
Step 3
Track claim
We will process your claim and keep you updated
Why file and manage claims online?
Convenience
File and manage claims online for ultimate convenience from the comfort of your home or on the go.
Efficiency
Eliminate the need for physical documentation and streamline the entire process, saving valuable time and effort.
24/7 Accessibility
No more waiting for business hours – get prompt assistance whenever it suits you best.
FAQs on Travel insurance claims
We have answers
You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.
The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details
Claim form (available on our website)
FIR or police report (in case of accidents)
Medical reports and bills (for travel insurance)
Vehicle repair estimates and bills (for motor insurance)
Any other relevant documents as specified in your policy.
It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.
Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.
The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.
The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.
In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.
You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.
Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,
If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.
You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.
The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details
Claim form (available on our website)
FIR or police report (in case of accidents)
Medical reports and bills (for travel insurance)
Vehicle repair estimates and bills (for motor insurance)
Any other relevant documents as specified in your policy.
It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.
Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.
The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.
The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.
In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.
You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.
Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,
If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.
You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.
The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details
Claim form (available on our website)
FIR or police report (in case of accidents)
Medical reports and bills (for travel insurance)
Vehicle repair estimates and bills (for motor insurance)
Any other relevant documents as specified in your policy.
It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.
Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.
The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.
The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.
In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.
You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.
Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,
If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.
You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.
The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details
Claim form (available on our website)
FIR or police report (in case of accidents)
Medical reports and bills (for travel insurance)
Vehicle repair estimates and bills (for motor insurance)
Any other relevant documents as specified in your policy.
It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.
Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.
The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.
The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.
In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.
You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.
Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,
If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.
You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.
The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details
Claim form (available on our website)
FIR or police report (in case of accidents)
Medical reports and bills (for travel insurance)
Vehicle repair estimates and bills (for motor insurance)
Any other relevant documents as specified in your policy.
It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.
Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.
The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.
The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.
In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.
You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.
Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,
If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.
