Bike, Car, Travel & Home Insurance Online - Royal Sundaram

Experience a Seamless Claims Process with us

When the unexpected happens, the last thing you want is a complicated and time-consuming claims process. At Royal Sundaram, we pride ourselves on delivering an effortless and customer-centric approach to claims handling. Our priority is to make the experience as smooth as possible for you, so you can focus on getting back on track.

Why file and manage claims online?

Convenience

File and manage claims online for ultimate convenience from the comfort of your home or on the go.

Efficiency

Eliminate the need for physical documentation and streamline the entire process, saving valuable time and effort.

24/7 Accessibility

No more waiting for business hours – get prompt assistance whenever it suits you best.



FAQs on insurance claims

We have answers

You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.

The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details

Claim form (available on our website)

FIR or police report (in case of accidents)

Medical reports and bills (for health insurance)

Vehicle repair estimates and bills (for motor insurance)

Any other relevant documents as specified in your policy.

It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.

Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.

The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.

The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.

In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.

You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.

Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,

If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.

You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.

The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details

Claim form (available on our website)

FIR or police report (in case of accidents)

Medical reports and bills (for health insurance)

Vehicle repair estimates and bills (for motor insurance)

Any other relevant documents as specified in your policy.

It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.

Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.

The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.

The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.

In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.

You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.

Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,

If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.

You can file a claim online through our website, through our mobile app, or by visiting one of our branch offices. You can also call our 24x7 helpline.

The required documents may vary depending on the type of claim (e.g., health insurance, motor insurance, etc.). Generally, you will need: Policy details

Claim form (available on our website)

FIR or police report (in case of accidents)

Medical reports and bills (for health insurance)

Vehicle repair estimates and bills (for motor insurance)

Any other relevant documents as specified in your policy.

It's essential to report a claim as soon as possible. The exact timeframe may vary based on your policy terms, so we recommend checking your policy documents for specific details. In most cases, you should report a claim within 24-72 hours.

Yes, you can track the status of your claim online through our website login . Log in to your account and navigate to the claims section to check the progress of your claim.

The claim settlement process varies based on the type of claim. Generally, it involves claim registration, documentation submission, assessment, and payment. We aim to settle claims as quickly as possible while ensuring all necessary verifications are made.

The time it takes to settle a claim can vary based on the complexity of the case and the availability of required documents. We strive to process and settle claims promptly, and we will keep you informed about the progress.

In emergencies, prioritize your safety and well-being. Seek medical attention or report the accident to the authorities if necessary. Once you are safe, inform us of the incident and start the claims process as soon as possible.

You may have the option to choose your preferred service provider, subject to the terms and conditions of your policy. We recommend checking your policy documents or contacting us for specific details.

Yes, we have a dedicated 24x7 helpline for claims-related queries. You can reach us at 1860 258 0000,

If your claim is denied, you will receive a detailed explanation of the reason for the denial. If you believe the denial is unjustified, you have the right to appeal the decision. Contact our customer support team for guidance on the appeals process.