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Understand the claim process

Follow this process for Hassle-Free and smooth claims

1

Step 1

Documentation

Share all the required documentation along with filled Claim Form to Royal Sundaram

2

Step 2

Update

Royal Sundaram will keep you informed about the status of your claim.

3

Step 3

Claims

Processing of the claim will be carried out as per the terms & conditions

Send your claim documents to

Personal Accident Claims Department Royal Sundaram General Insurance Co Ltd Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR) Karapakkam, Chennai – 600097.

A step-by-step guide to file a Personal Accident Insurance Claim

Step 1

Claim Notification

Call 1800 258 0000 or intimate claim online

Step 2

Documents

Provide the necessary Documents. Eg. Bills , Hospital name

Step 3

Track Claim

We will process your claim and keep you updated.

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Documents checklist

Here’s an exhaustive list of documents you may need to make a claim. You may need few or all of them based on your situation.

Documents checklist

Required Documents

  • Claim form
  • Diagnosis
  • Hospital details
  • Treating doctor details
  • Date of hospitalization
  • FIR for accidental damage / theft
  • Expected discharge
  • Policy document

Why file and manage claims online?

Convenience

File and manage claims online for ultimate convenience from the comfort of your home or on the go.

Track claim online

Monitor Progress, receive updates and stay informed effortlessly

Upload documents Online

Effortlessly upload documents online for a seamless and convenient process