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Understand the Reimbursement claim process

1

Step 1

Planned Hospitalisation

Inform the TPA at least 72 hours prior to the start of hospitalization

2

Step 2

Unplanned Hospitalisation

Inform TPA within 24 hours of hospitalisation

3

Step 3

Documentation

Share all the required documentation along with duly filled Claim Form to Royal Sundaram

4

Step 4

Update

Royal Sundaram will keep you informed about the status of your claim

5

Step 5

Claims

Processing of the claim will be carried out as per the terms & conditions

Contact details of service provider

health claim Department Royal Sundaram General Insurance Co Ltd Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR) Karapakkam, Chennai – 600097

A step-by-step guide to file a Health Insurance Claim

Step 1

Intimate Claim

Call 1800-258-0000 or intimate claim online

Step 2

Documentation

Share all the required documents for assessing the claim

Step 3

Claim Approved

We will approve your claim and keep you updated

Intimate claim Intimate claim Track claim

Documents checklist

Here’s an exhaustive list of documents you may need to make a claim. You may need few or all of them based on your situation.

Required Documents

  • Claim form
  • Diagnosis
  • Hospital details
  • Treating doctor details
  • Date of hospitalization
  • Expected discharge
  • TPA health card and policy number

Why file and manage claims online?

Convenience

File and manage claims online for ultimate convenience from the comfort of your home or on the go.

Track claim online

Monitor Progress, receive updates and stay informed effortlessly

Upload documents Online

Effortlessly upload documents online for a seamless and convenient process

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